HomePrivacy Policy

Nepas Trekking and Expeditions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

1. Personal Information

   • Contact Details: Name, email address, phone number, postal address.
   • Payment Information: Credit/debit card details, billing address.
   • Identification: Passport details, visa information.
   • Travel Preferences: Accommodation preferences, dietary requirements, emergency contact information.

2. Non-Personal Information

   • Browser and Device Information: IP address, browser type, operating system, referring URLs, access times.
   • Cookies and Tracking Technologies: Information about your interactions with our website, pages viewed, links clicked.

How We Use Your Information

1. To Provide Services

   • Process bookings, payments, and confirmations.
   • Customize your travel experience based on preferences.

2. To Communicate

   • Send booking confirmations, itineraries, updates, and promotional materials.
   • Respond to inquiries and provide customer support.

3. To Improve Our Services

   • Analyze usage patterns to enhance website functionality and user experience.
   • Conduct surveys and feedback to improve our offerings.

4. For Legal Compliance

   • Comply with legal obligations, regulations, and contractual requirements.
   • Protect against fraud, unauthorized transactions, and other liabilities.

How We Share Your Information

1. Third-Party Service Providers

   • We may share your personal information with third parties who perform services on our behalf, such as payment processors, travel partners, and accommodation providers. These third parties are required to maintain the confidentiality and security of your information.

2. Legal Requirements

   • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3. Business Transfers

   • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account information.

Your Rights

1. Access and Correction

   • You have the right to access and update your personal information. You can request a copy of the information we hold about you and correct any inaccuracies.

2. Data Portability

   • You have the right to request that we transfer your personal information to another organization, where technically feasible.

3. Erasure

   • You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

4. Objection and Restriction

   • You have the right to object to the processing of your personal information and request that we restrict its processing under certain conditions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. This helps us understand how you use our website, improve your experience, and deliver targeted advertising. You can control cookies through your browser settings and other tools.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nepas Trekking and Expeditions
Nepal Office:
Baluwatar, Kathmandu – 4
Bagmati Province, Nepal
Contact Us: +977 9851002023

US Office:
5151, Headquarters Drive
Plano, TX, USA
Contact Us: +1 214 404 6883,
+1 612 298 5990

We are committed to protecting your privacy and ensuring you have a safe and enjoyable experience with Nepas Trekking and Expeditions.